Outlines // GDS Training // APOLLO
Scroll down or click on the links below to see the outlines for the online Apollo GDS training courses.
Introduction to Apollo
Course Outline:
- Lesson 1: Signing On/Off, Retrieving a PNR
- Preface – Introduction
- Section 1 – Introduction to the course
- Section 2 – Course outline
- Section 3 – Signing on and off
- Section 4 – PNR basics
- Section 5 – PNRs with additional fields
- Section 6 – PNRs with various types of itinerary segments
- Lesson 2: Encoding and Decoding
- Preface – Introduction
- Section 1 – Encoding and decoding cities and airports
- Section 2 – Encoding and decoding airlines
- Section 3 – Encoding and decoding cars
- Section 4 – Encoding and decoding hotels
- Lesson 3: Flight Availability
- Preface – Introduction
- Section 1 – Obtaining basic flight availability
- Section 2 – Obtaining opposite availability
- Section 3 – Obtaining flight service information
- Lesson 4: The Mandatory PNR Fields
- Preface – Introduction
- Section 1 – Booking flights from availability
- Section 2 – Entering passenger names
- Section 3 – Entering telephone numbers
- Section 4 – Entering a ticketing date
- Section 5 – Entering a received-from
- Lesson 5: Building a Complete PNR
- Preface – Introduction
- Section 1 – Practice building a complete PNR
- Lesson 6: The Optional PNR Fields
- Preface – Introduction
- Section 1 – Entering form of payment information
- Section 2 – Entering frequent flyer numbers
- Section 3 – Entering a passenger's mailing address
- Section 4 – Entering a delivery address
- Lesson 7: More of the Optional PNR Fields
- Preface – Introduction
- Section 1 – Entering remarks
- Section 2 – An introduction to GFAX messages
- Section 3 – Entering OSI messages
- Section 4 – Entering SSR messages
- Section 5 – Entering itinerary remarks
- Lesson 8: PNR Management
- Preface – Introduction
- Section 1 – Changing basic PNR data
- Section 2 – Deleting basic PNR data
- Section 3 – Canceling all or part of an itinerary
- Section 4 – Introduction to reducing/dividing PNRs
- Quiz 1: Questions on the material covered in Lessons 1-8
- Lesson 9: Seat Assignments
- Preface – Introduction
- Section 1 – Introduction to seat assignments
- Section 2 – Assigning seats by type
- Section 3 – Canceling seat assignments
- Lesson 10: Seat Maps
- Preface – Introduction
- Section 1 – Airline seat maps
- Section 2 – Assigning seats by number
- Lesson 11: Rental Car Reservations
- Preface – Introduction
- Section 1 – Introduction to CarMaster
- Section 2 – Retrieving low-to-high car availability
- Section 3 – Retrieving low-to-high car availability for a specific vendor
- Section 4 – Retrieving low-to-high car availability for a specific vehicle type
- Section 5 – Booking from low-to-high car availability
- Section 6 – Additional car entries
- Lesson 12: Rental Car Rules and Policy Displays
- Preface – Introduction
- Section 1 – Intro to car rules displays
- Section 2 – Displaying car rules from low-to-high car availability
- Section 3 – Car policy displays
- Section 4 – Displaying corporate policy description
- Section 5 – Displaying location policy description
- Section 6 – Miscellaneous entries to display location policy description
- Lesson 13: Hotel Reservations
- Preface – Introduction
- Section 1 – Hotel index displays from a flight segment
- Section 2 – Complete hotel availability from an index
- Section 3 – Rules and booking for Inside Avail hotels
- Section 4 – Booking from Inside Link and non-link vendors
- Lesson 14: Hotel Description Displays and Other Hotel Functions
- Preface – Introduction
- Section 1 – Additional hotel entries and modifiers
- Section 2 – Hotel description displays
- Quiz 2: Questions on the material covered in Lessons 9-14
- Lesson 15: Tariff Displays and Fare Rules
- Preface – Introduction
- Section 1 – Classes of service and basic restrictions
- Section 2 – Tariff displays
- Section 3 – International Tariff Displays
- Section 4 – Tariff display for one airline only
- Section 5 – Detailed rules displays
- Lesson 16: Itinerary Pricing, Storing Fares
- Preface – Introduction
- Section 1 – Itinerary pricing and Dollar Saver
- Section 2 – Dollar Saver - International Fare Quote
- Section 3 – Storing a fare
- Lesson 17: Ticketing
- Preface – Introduction
- Section 1 – Introduction to ticketing
- Section 2 – Electronic ticketing
- Section 3 – Issuing electronic tickets
- Section 4 – Paper tickets
- Section 5 – Summary of pricing/ticketing procedure
- Section 6 – Voiding tickets
- Lesson 18: Queues
- Preface – Introduction
- Section 1 – Introduction to queues
- Section 2 – Counting the PNRs on queue
- Section 3 – Accessing a queue
- Section 4 – Sending a PNR to a queue
- Lesson 19: Working Through a Queue
- Preface – Introduction
- Section 1 – Changing segment status
- Lesson 20: Currency Conversion and Other Miscellaneous Functions
- Preface – Introduction
- Section 1 – Adding and subtracting dates
- Section 2 – Using Apollo's calculator function
- Section 3 – Converting currencies
- Section 4 – Changing agent assembly areas in Apollo
- Section 5 – Flight information display
- Section 6 – Minimum connecting times
- Section 7 – Local time in another city
- Section 8 – Flight schedule displays
- Lesson 21: Help and Reference Systems
- Preface – Introduction
- Section 1 – Apollo on-line HELP
- Section 2 – Apollo Universal Pro-Files
- Section 3 – Apollo Travel Directory
- Quiz 3: Questions on the material covered in Lessons 15-21
- Final Assessment Exam 1: Final Assessment Exam
Apollo: Moving from Sabre
Course Outline:
- Lesson 1: Signing on, using HELP screens, encoding and decoding
- Preface – Introduction
- Section 1 – Course outline
- Section 2 – Signing On
- Section 3 – Signing Off
- Section 4 – Switching Areas
- Section 5 – HELP System
- Section 6 – Information Pro-Files
- Section 7 – Encoding
- Section 8 – Decoding
- Section 9 – Similar Name Lists
- Section 10 – Review questions
- Section 11 – Recap
- Drill 1: Concentrated practice of the entries taught in Lesson 1
- Lesson 2: Flight availability, creating PNRs
- Preface – Introduction
- Section 1 – Action Codes
- Section 2 – Availability
- Section 3 – Opposite Availability
- Section 4 – Entering Names
- Section 5 – Entering Phone Numbers
- Section 6 – Entering Ticketing Dates
- Section 7 – Entering Received-From Information
- Section 8 – Storing a Fare Quote
- Section 9 – Practice a Complete Booking
- Section 10 – Review questions
- Section 11 – Recap
- Drill 2: Concentrated practice of the entries taught in Lesson 2
- Lesson 3: Changing PNR data
- Preface – Introduction
- Section 1 – Changing Basic PNR Data
- Section 2 – Deleting Basic Passenger Data
- Section 3 – Canceling Itinerary Segments
- Section 4 – Canceling and Rebooking Segments
- Section 5 – Updating an ATFQ
- Section 6 – Review questions
- Section 7 – Recap of Entries for Lesson 3
- Drill 3: Concentrated practice of the entries taught in Lesson 3
- Exercise 1: Practice using entries taught in Lessons 1 through 3
- Quiz 1: Questions based on material covered in Lessons 1 through 3
- Lesson 4: Optional PNR fields
- Preface – Introduction
- Section 1 – Passenger Remarks
- Section 2 – Postscript Remarks
- Section 3 – Addresses
- Section 4 – Form of Payment
- Section 5 – Frequent Flyer Numbers
- Section 6 – Frequent Flyer Numbers for Multi-Passenger PNRs
- Section 7 – Deleting Frequent Flyer Numbers
- Section 8 – Itinerary Remarks
- Section 9 – Review questions
- Section 10 – Recap
- Drill 4: Concentrated practice of the entries taught in Lesson 4
- Lesson 5: SSRs and OSIs
- Preface – Introduction
- Section 1 – OSIs
- Section 2 – Changing and Deleting OSIs
- Section 3 – SSRs
- Section 4 – Adding Explanatory Text to SSRs
- Section 5 – Miscellaneous SSRs
- Section 6 – Changing and Deleting SSRs
- Section 7 – Review questions
- Section 8 – Recap
- Drill 5: Concentrated practice of the entries taught in Lesson 5
- Lesson 6: Segment sell options
- Preface – Introduction
- Section 1 – Review of the Basic Sell Entries
- Section 2 – Waitlists and Open Segments
- Section 3 – Passive Segments
- Section 4 – ARNK Segments
- Section 5 – Moving and Inserting Segments
- Section 6 – Review questions
- Section 7 – Recap
- Drill 6: Concentrated practice of the entries taught in Lesson 6
- Exercise 2: Practice using entries taught in Lessons 4 through 6
- Quiz 2: Questions based on material covered in Lessons 4 through 6
- Lesson 7: Fare quotes and ticketing
- Preface – Introduction
- Section 1 – Pricing an Itinerary
- Section 2 – Pricing Modifiers
- Section 3 – Dollar Saver
- Section 4 – Pricing and Ticketing Modifiers
- Section 5 – Ticketing Modifiers
- Section 6 – Changing and Canceling an ATFQ
- Section 7 – Issuing Tickets
- Section 8 – Review questions
- Section 9 – Recap
- Drill 7: Concentrated practice of the entries taught in Lesson 7
- Lesson 8: Tariff displays
- Preface – Introduction
- Section 1 – North American Fare Displays
- Section 2 – International Fare Displays
- Section 3 – Validated Fare Displays
- Section 4 – Tariff Display Follow-Up Entries
- Section 5 – Tariff Display Rules
- Section 6 – Review questions
- Section 7 – Recap
- Drill 8: Concentrated practice of the entries taught in Lesson 8
- Exercise 3: Practice using entries taught in Lessons 7 and 8
- Quiz 3: Questions based on material covered in Lessons 7 and 8
- Lesson 9: Apollo links
- Preface – Introduction
- Section 1 – Introduction to the Link Indicators
- Section 2 – Booking an Inside Availability Carrier
- Section 3 – Booking a "*" Carrier
- Section 4 – Booking a "¤" Carrier
- Section 5 – Booking a ":" Carrier
- Section 6 – Review questions
- Section 7 – Recap
- Drill 9: Concentrated practice of the entries taught in Lesson 9
- Lesson 10: Seat assignment
- Preface – Introduction
- Section 1 – Random Seat Assignment
- Section 2 – Displaying Seat Assignments
- Section 3 – Seat Maps
- Section 4 – Specific Seat Assignment
- Section 5 – Canceling Seat Assignments
- Section 6 – Boarding Passes
- Section 7 – Review questions
- Section 8 – Recap
- Drill 10: Concentrated practice of the entries taught in Lesson 10
- Lesson 11: Reducing and dividing a party
- Preface – Introduction
- Section 1 – Reducing a Party
- Section 2 – Dividing a Party
- Section 3 – Claiming a PNR
- Section 4 – Review questions
- Section 5 – Recap
- Drill 11: Concentrated practice of the entries taught in Lesson 11
- Exercise 4: Practice using entries taught in Lessons 9 through 11
- Quiz 4: Questions based on material covered in Lessons 9 through 11
- Lesson 12: Queues
- Preface – Introduction
- Section 1 – Introduction to the Queue System
- Section 2 – Obtaining a Queue Count
- Section 3 – Accessing a Queue
- Section 4 – Changing Segment Status
- Section 5 – Placing a PNR on Queue Manually
- Section 6 – Work Through the Ticketing Queue
- Section 7 – Queue Minders
- Section 8 – Review questions
- Section 9 – Recap
- Drill 12: Concentrated practice of the entries taught in Lesson 12
- Lesson 13: Miscellaneous transactions
- Preface – Introduction
- Section 1 – Calculating Dates
- Section 2 – Calculator Functions
- Section 3 – Calculating Times
- Section 4 – Local Time in Another City
- Section 5 – Minimum Connecting Time
- Section 6 – Currency Conversion
- Section 7 – Flight Schedule Displays
- Section 8 – View Itinerary Times
- Section 9 – FLIFO
- Section 10 – Authorizing Credit Cards
- Section 11 – Printability
- Section 12 – Review questions
- Section 13 – Recap
- Drill 13: Concentrated practice of the entries taught in Lesson 13
- Lesson 14: Client Pro-Files
- Preface – Introduction
- Section 1 – Displaying Agency, Business and Personal Files
- Section 2 – Using Pro-Files to Build PNRs
- Section 3 – Select Move Entries
- Section 4 – Review questions
- Section 5 – Recap
- Drill 14: Concentrated practice of the entries taught in Lesson 14
- Exercise 5: Practice using entries taught in Lessons 12 through 14
- Quiz 5: Questions based on material covered in Lessons 12 through 14
- Lesson 15: Booking cars
- Preface – Introduction
- Section 1 – Car index displays
- Section 2 – Low-to-high car availability
- Section 3 – Booking a car
- Section 4 – Vendor and vehicle type modifiers
- Section 5 – Miscellaneous car availability entries
- Section 6 – Optional car sell fields
- Section 7 – Modifying a car segment
- Section 8 – Car rules
- Section 9 – Description displays
- Section 10 – Review questions
- Section 11 – Recap
- Drill 15: Concentrated practice of the entries taught in Lesson 15
- Lesson 16: Booking hotels
- Preface – Introduction
- Section 1 – Hotel Index
- Section 2 – Hotel Complete Availability
- Section 3 – Hotel Rules
- Section 4 – Hotel Description
- Section 5 – Hotel Segment Modification
- Section 6 – Hotel Reference Points
- Section 7 – Index Search Qualifiers
- Section 8 – Hotel Update Entries
- Section 9 – Review questions
- Section 10 – Recap
- Drill 16: Concentrated practice of the entries taught in Lesson 16
- Exercise 6: Practice using entries taught in Lessons 15 and 16
- Quiz 6: Questions based on material covered in Lessons 15 and 16
- Final Assessment Exam 1: Final Assessment Exam
Comprehensive Apollo
Comprehensive Apollo is a special all-in-one training package consisting of four total courses, listed below. Each course may also be purchased/taken individually. The Comprehensive package offers the complete bundle at a discounted price per course. Click the links below or scroll down to see the outline for each individual course.
Apollo – Airline Reservations
- Lesson 1: Intro, sign on and off, changing agent assembly areas
- Part 1 – Navigational Tutorial
- Part 2 – Course information and outline
- Part 3 – What is a GDS?
- Part 4 – Signing on to Apollo
- Part 5 – Signing off of Apollo
- Part 6 – Changing agent assembly areas in Apollo
- Part 7 – Review questions
- Part 8 – Recap
- Lesson 2: Encoding and decoding cities and airlines
- Part 1 – Encoding city and airport names
- Part 2 – Decoding city and airport codes
- Part 3 – Encoding airline names
- Part 4 – Decoding airline names
- Part 5 – Review questions
- Part 6 – Recap
- Lesson 3: PNR, similar names, displaying the fields of the PNR
- Part 1 – Retrieving a PNR
- Part 2 – Displaying the subfields of a PNR
- Part 3 – Retrieving a PNR from a similar name list
- Part 4 – Advanced PNR retrieval entries
- Part 5 – Review questions
- Part 6 – Recap
- Lesson 4: Basic availability, service info, itinerary verification, alliances, codeshares, low cost carriers
- Part 1 – Obtaining basic flight availability
- Part 2 – Return travel
- Part 3 – Obtaining opposite availability
- Part 4 – Obtaining flight service information
- Part 5 – Verifying an itinerary
- Part 6 – Airline alliances, codeshares, low cost carriers
- Part 7 – Review questions
- Part 8 – Recap
- Lesson 5: Booking flight segments from flight availability
- Part 1 – Booking direct flights
- Part 2 – Booking connecting flights
- Part 3 – Review questions
- Part 4 – Recap
- Lesson 6: Passenger name, telephone, received-from, ticketing
- Part 1 – Creating a name field
- Part 2 – Creating a phone field
- Part 3 – Entering a ticketing date
- Part 4 – Entering a received-from
- Part 5 – Practice building a complete PNR
- Part 6 – Other PNR entries
- Part 7 – Review questions
- Part 8 – Recap
- Lesson 7: Canceling and rebooking flight segments
- Part 1 – Canceling all or part of an itinerary
- Part 2 – Canceling a segment and rebooking
- Part 3 – Additional cancel and rebook entries
- Part 4 – Review questions
- Part 5 – Recap
- Lesson 8: Changing and deleting basic passenger data
- Part 1 – Changing basic passenger data
- Part 2 – Deleting basic passenger data
- Part 3 – Review questions
- Part 4 – Recap
- Lesson 9: Remarks field, e-mail field, address field
- Part 1 – Entering remarks
- Part 2 – Entering e-mail addresses
- Part 3 – Entering mailing and delivery addresses
- Part 4 – Changing, deleting and redisplaying non-essential fields
- Part 5 – Review questions
- Part 6 – Recap
- Lesson 10: Form of payment field, frequent flyer field
- Part 1 – Entering a form of payment field
- Part 2 – Entering frequent flyer numbers
- Part 3 – Change/delete form of payment and frequent flyer fields
- Part 4 – Review questions
- Part 5 – Recap
- Lesson 11: GFAX, OSI, SSR
- Part 1 – An introduction to GFAX messages
- Part 2 – Entering OSI messages
- Part 3 – Entering SSR messages
- Part 4 – TSA Secure Flight documentation
- Part 5 – Additional, miscellaneous GFAX entries
- Part 6 – Review questions
- Part 7 – Recap
- Lesson 12: Advanced flight availability
- Part 1 – Displaying flights by arrival time
- Part 2 – Changing the times in an availability display
- Part 3 – Changing the date in an availability display
- Part 4 – Changing the airport in an availability display
- Part 5 – Displaying flights by journey time
- Part 6 – Displaying direct flights only
- Part 7 – Displaying connecting flights only
- Part 8 – Display availability of a specified airline
- Part 9 – Additional flight availability entries
- Part 10 – Review questions
- Part 11 – Recap
- Lesson 13: Entering open, waitlist, ARNK and passive segments
- Part 1 – Entering open flight segments
- Part 2 – Waitlisting a sold-out flight
- Part 3 – Entering passive segments
- Part 4 – Entering an ARNK segment
- Part 5 – Journey types in PNR itineraries
- Part 6 – Review questions
- Part 7 – Recap
- Lesson 14: Inserting after a segment
- Part 1 – Inserting after a segment
- Part 2 – Inserting after a segment and booking a flight
- Part 3 – Miscellaneous segment insertion entries
- Part 4 – Review questions
- Part 5 – Recap
- Lesson 15: Availability link indicators, last seat availability
- Part 1 – Introduction to the four link indicators
- Part 2 – The + link indicator
- Part 3 – The * link indicator
- Part 4 – The ¤ link indicator
- Part 5 – The : link indicator
- Part 6 – Review questions
- Part 7 – Recap
- Lesson 16: Seat maps
- Part 1 – Airline seat maps
- Part 2 – Review questions
- Part 3 – Recap
- Lesson 17: Seat assignment by type, seat assignment by seat number
- Part 1 – Introduction to seat assignments
- Part 2 – Assigning seats by type
- Part 3 – Assigning seats by type using type codes
- Part 4 – Assigning seats by type, specifying segment
- Part 5 – Assigning seats by seat number
- Part 6 – Review questions
- Part 7 – Recap
- Lesson 18: Changing and canceling seat assignments
- Part 1 – Changing seat assignments
- Part 2 – Other entries related to seat assignment
- Part 3 – Review questions
- Part 4 – Recap
- Lesson 19: Obtaining queue counts, accessing PNR queues
- Part 1 – Counting the PNRs on a queue
- Part 2 – Accessing a queue
- Part 3 – Accessing a branch queue
- Part 4 – Review questions
- Part 5 – Recap
- Lesson 20: Queue placement, segment status, schedule change
- Part 1 – Sending a PNR to a queue
- Part 2 – Changing segment status
- Part 3 – Working through a schedule change queue
- Part 4 – Working through the general confirmation queue
- Part 5 – Review questions
- Part 6 – Recap
- Lesson 21: Reducing a party
- Part 1 – Reducing a party
- Part 2 – Review questions
- Part 3 – Recap
- Lesson 22: Dividing a party
- Part 1 – Dividing a party
- Part 2 – Review questions
- Part 3 – Recap
- Lesson 23: Time, date, calculator, and other miscellaneous functions
- Part 1 – Adding and subtracting dates
- Part 2 – Using Apollo's calculator function
- Part 3 – Converting currencies
- Part 4 – Flight information display
- Part 5 – Minimum connecting times
- Part 6 – Local time in another city
- Part 7 – Flight schedule displays
- Part 8 – Review questions
- Part 9 – Recap
- Drills 1-23 (one per lesson)
- Exercises:
- Exercise 1: Practice retrieving 5 PNRs
- Exercise 2: Practice creating/modifying 5 PNRs
- Exercise 3: Practice creating and altering 5 PNRs
- Exercise 4: Practice creating and altering 5 PNRs
- Exercise 5: Practice assigning seats
- Exercise 6: Practice working queues
- Apollo Emulator
- Quizzes:
- Quiz 1: Questions on Lessons 1-3
- Quiz 2: Questions on Lessons 4-8
- Quiz 3: Questions on Lessons 9-11
- Quiz 4: Questions on Lessons 12-15
- Quiz 5: Questions on Lessons 16-18
- Quiz 6: Questions on Lessons 19 and 20
- Quiz 7: Questions on Lessons 21-23
- Final Assessment Exams:
- Exam1: Test 1
Apollo – Automated Fares and Ticketing
- Lesson 1: Intro to the ATFQ system, basic itinerary pricing
- Part 1 – Course outline
- Part 2 – Pricing an itinerary - North American Fare Quote
- Part 3 – Pricing an itinerary - International Fare Quote
- Part 4 – Review questions
- Part 5 – Recap
- Lesson 2: Dollar saver
- Part 1 – Finding the least expensive fare for an itinerary
- Part 2 – Additional Dollar Saver Entries
- Part 3 – Review questions
- Part 4 – Recap
- Lesson 3: Stored pricing
- Part 1 – Storing a price for an itinerary
- Part 2 – Review questions
- Part 3 – Recap
- Lesson 4: ATFQ modifiers
- Part 1 – Introduction to optional ATFQ modifiers
- Part 2 – Pricing selective names in an ATFQ line
- Part 3 – Entering passenger types into an ATFQ line
- Part 4 – Pricing selected segments in an ATFQ line
- Part 5 – Entering form of payment information into an ATFQ line
- Part 6 – Entering separate forms of payment
- Part 7 – Additional ATFQ modifiers
- Part 8 – Review questions
- Part 9 – Recap
- Lesson 5: Ticketing
- Part 1 – Introduction to ticketing
- Part 2 – Ticketing a PNR with an ATFQ line
- Part 3 – Paper tickets
- Part 4 – Ticketing a PNR without an ATFQ line
- Part 5 – Voiding tickets
- Part 6 – Ticket exchange overview
- Part 7 – Review questions
- Part 8 – Recap
- Lesson 6: Ticketing from queue
- Part 1 – Ticketing from queue
- Part 2 – Review questions
- Part 3 – Recap
- Lesson 7: Tariff displays, fare type modifiers
- Part 1 – North American tariff displays
- Part 2 – Additional tariff display entries
- Part 3 – Review questions
- Part 4 – Recap
- Lesson 8: International tariff displays, tariff rules
- Part 1 – International tariff displays
- Part 2 – Detailed rules displays
- Part 3 – Review questions
- Part 4 – Recap
- Lesson 9: Fare and schedule displays, tariffs to availability
- Part 1 – Tariffs to availability and vice versa
- Part 2 – Retrieving a fare and schedule display
- Part 3 – Specifying a return date in a fare and schedule entry
- Part 4 – Using modifiers in fare and schedule display entries
- Part 5 – Review questions
- Part 6 – Recap
- Drills 1-9 (one per lesson)
- Exercises:
- Exercise 1: Practice of the entries taught in Lessons 1-4
- Exercise 2: Practice of the entries taught in Lessons 5 and 6
- Exercise 3: Practice ticketing 5 PNRs
- Apollo Emulator
- Quizzes:
- Quiz 1: Questions on Lessons 1 through 4
- Quiz 2: Questions on Lessons 5 and 6
- Quiz 3: Questions on Lessons 7 through 9
- Final Assessment Exams:
- Exam1: Test 1
Apollo – Car Reservations
- Lesson 1: Car index displays
- Part 1 – Course outline
- Part 2 – Displaying a car index
- Part 3 – Displaying a car index for a specific vendor
- Part 4 – Recap
- Lesson 2: Vehicle-type codes
- Part 1 – Constructing and interpreting vehicle-type codes
- Lesson 3: Low-to-high car availability
- Part 1 – Displaying low-to-high car availability
- Part 2 – Low-to-high availability for a specific vendor
- Part 3 – Car availability for a specific vehicle type
- Part 4 – Car availability for a vendor and vehicle type
- Part 5 – Recap
- Lesson 4: Car availability from segment and index
- Part 1 – Car availability from a flight segment
- Part 2 – Car availability from a car index
- Part 3 – Car availability for entire area of a car index
- Part 4 – Review questions
- Part 5 – Recap
- Lesson 5: Booking cars
- Part 1 – Booking cars from CAL displays
- Part 2 – Booking a car directly
- Part 3 – Booking a car directly, referencing a flight segment
- Part 4 – Recap
- Lesson 6: Reference points, car availability modifiers
- Part 1 – Introduction to reference points
- Part 2 – Using reference points in car entries
- Part 3 – The reference point modifier in car entries
- Part 4 – The location modifier in car entries
- Part 5 – The distance and direction modifier in car entries
- Part 6 – Recap
- Lesson 7: More car availability modifiers
- Part 1 – Introduction to modifiers used with CAL only
- Part 2 – The rate plan modifier for CAL entries
- Part 3 – The rate category modifier for CAL entries
- Part 4 – The currency modifier for CAL entries
- Part 5 – The mileage modifier for CAL entries
- Part 6 – The rate code modifier for CAL entries
- Part 7 – The guarantee modifier for CAL entries
- Part 8 – The drop-off modifier for CAL entries
- Part 9 – Recap
- Lesson 8: Car update entries
- Part 1 – Introduction to the car update entries
- Part 2 – Practice of the car update entries
- Part 3 – Recap
- Lesson 9: Optional fields in car sell entries
- Part 1 – Introduction to optional car sell fields
- Part 2 – Practice using optional car sell fields
- Part 3 – Recap
- Lesson 10: Car segment modification
- Part 1 – Introduction to car modification entries
- Part 2 – Practice of car modification entries
- Part 3 – Recap
- Lesson 11: Car rules
- Part 1 – Introduction to car rule displays
- Part 2 – Displaying car rules from a CAL display
- Part 3 – Displaying car rules from a car segment
- Part 4 – Recap
- Lesson 12: Car description displays
- Part 1 – Introduction to car description displays
- Part 2 – Car corporate policy description displays
- Part 3 – Displaying car corporate policy for a category directly
- Part 4 – Car location policy description displays
- Part 5 – Displaying car location policy for a category directly
- Part 6 – Car location policy from an index
- Part 7 – Car location policy from CAL
- Part 8 – Car location policy from a car segment
- Part 9 – Recap
- Exercises:
- Exercise 1: Practice researching car information
- Exercise 2: Practice making car bookings
- Exercise 3: Practice making car bookings
- Exercise 4: Practice making car bookings
- Apollo Emulator
- Quizzes:
- Quiz 1: Questions on the material covered in Lessons 1 and 2
- Quiz 2: Questions on the material covered in Lessons 3-5
- Quiz 3: Questions on the material covered in Lessons 6-8
- Quiz 4: Questions on the material covered in Lessons 9 and 10
- Quiz 5: Questions on the material covered in Lessons 11 and 12
- Final Assessment Exams:
- Exam1: Final Assessment Exam
Apollo – Hotel Reservations
- Lesson 1: Hotel index and complete availability displays
- Part 1 – Course outline
- Part 2 – Display a hotel index from a flight segment
- Part 3 – Display complete availability from a hotel index
- Part 4 – Recap
- Lesson 2: Hotel rules displays and booking a room
- Part 1 – Display hotel rules
- Part 2 – Book a hotel room
- Part 3 – Recap
- Lesson 3: Miscellaneous index entries
- Part 1 – Hotel index by city code
- Part 2 – Hotel index based on reference point
- Part 3 – Display a list of reference points
- Part 4 – Display a hotel index from reference point list
- Part 5 – Hotel index from reference pnt similar names list
- Part 6 – Recap
- Lesson 4: Hotel search qualifiers
- Part 1 – Introduction to hotel search qualifiers
- Part 2 – Index display by hotel chain
- Part 3 – Display hotels by property type
- Part 4 – Display a hotel by name
- Part 5 – Display hotels by specific room type
- Part 6 – Display hotels by rate category
- Part 7 – Display hotels by room rate
- Part 8 – Display hotels located in a general area
- Part 9 – Display hotels by distance and/or direction
- Part 10 – Search for hotels offering special features
- Part 11 – Display hotels based on transportation offered
- Part 12 – Combine hotel search qualifiers
- Part 13 – Recap
- Lesson 5: Hotel display modifications and description displays
- Part 1 – Modify a hotel display in AAA
- Part 2 – Update hotel display to add or change qualifier
- Part 3 – Update hotel display to add string of qualifiers
- Part 4 – Update hotel display to delete qualifier
- Part 5 – Learn about hotel descriptions
- Part 6 – Hotel description from index display
- Part 7 – Obtain hotel description for booked hotel
- Part 8 – Display hotel description by property number
- Part 9 – Recap
- Lesson 6: Hotel optional fields
- Part 1 – Learn about fields that may be added to sell entries
- Part 2 – List optional fields added to hotel booking requests
- Part 3 – Enter request for an extra adult
- Part 4 – Request a roll-away bed in a sell entry
- Part 5 – Request a crib
- Part 6 – Enter a corporate discount number
- Part 7 – Enter client's address
- Part 8 – Enter special information
- Part 9 – Request a special room
- Part 10 – Enter a request for a meal plan
- Part 11 – Enter a customer name
- Part 12 – Recap
- Lesson 7: Hotel segment modification
- Part 1 – Learn entries designed to modify hotel bookings
- Part 2 – Recap
- Exercises:
- Exercise 1: Practice of the entries taught in Lessons 1 and 2
- Exercise 2: Practice of the entries taught in Lessons 3 and 4
- Exercise 3: Practice of the entries taught in Lessons 5-7
- Apollo Emulator
- Quizzes:
- Quiz 1: Questions on the material taught in Lessons 1 and 2
- Quiz 2: Questions on the material taught in Lessons 3 and 4
- Quiz 3: Questions on the material taught in Lessons 5-7
- Final Assessment Exams:
- Exam1: Final Assessment Exam
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