Courses

Outlines // GDS Training // SABRE

Scroll down or click on the links below to see the outlines for the online Sabre GDS training courses.

INTRODUCTION TO SABRE

SABRE CONVERSION: MOVING FROM APOLLO

SABRE CONVERSION: MOVING FROM GALILEO

TICKET EXCHANGES WITH SABRE

COMPREHENSIVE SABRE

SABRE – AIRLINE RESERVATIONS

SABRE – AUTOMATED FARES AND TICKETING

SABRE – CAR RESERVATIONS

SABRE – HOTEL RESERVATIONS

SABRE – AMTRAK RESERVATIONS

Introduction to Sabre

Course Outline:

Lesson 1: Signing In/Out, Retrieving a PNR

Preface – Introduction
Section 1 – Introduction to the course
Section 2 – Course outline
Section 3 – Signing in and out
Section 4 – Switching agent assembly areas
Section 5 – PNR basics
Section 6 – PNRs with additional fields
Section 7 – PNRs with various types of itinerary segments

Lesson 2: Encoding and Decoding

Preface – Introduction
Section 1 – Encoding and decoding cities and airports
Section 2 – Encoding and decoding airlines
Section 3 – Encoding and decoding cars
Section 4 – Encoding and decoding hotels

Lesson 3: Flight Availability and Schedule Displays

Preface – Introduction
Section 1 – Basic flight availability
Section 2 – Return availability
Section 3 – Shortcut availability entries
Section 4 – Schedule displays

Lesson 4: The Mandatory PNR Fields

Preface – Introduction
Section 1 – Booking flights from availability
Section 2 – Entering passenger names
Section 3 – Entering telephone numbers
Section 4 – Entering a ticketing date
Section 5 – Entering a received-from
Section 6 – Examine changes to a PNR after end transaction
Section 7 – Waitlisting a segment
Section 8 – Entering an open segment
Section 9 – Entering an arrival-unknown segment

Lesson 5: Building Complete PNRs

Preface – Introduction
Section 1 – Practice building complete PNRs

Lesson 6: Optional PNR Information

Preface – Introduction
Section 1 – Entering PNR remarks
Section 2 – Entering form-of-payment information
Section 3 – Entering frequent-flyer numbers
Section 4 – Entering addresses

Lesson 7: More Optional PNR Information

Preface – Introduction
Section 1 – An introduction to FAX messages
Section 2 – Entering OSI messages
Section 3 – Entering SSR messages
Section 4 – Entering an SSR for an unaccompanied minor

Lesson 8: PNR Management

Preface – Introduction
Section 1 – Changing basic PNR data
Section 2 – Deleting basic PNR data
Section 3 – Canceling all or part of an itinerary
Section 4 – Introduction to reducing/dividing PNRs

Quiz 1: Questions on the material covered in Lessons 1-8
Lesson 9: Seat Assignments

Preface – Introduction
Section 1 – Introduction to seat assignments
Section 2 – Assigning seats by type
Section 3 – Canceling seat assignments

Lesson 10: Seat Maps

Preface – Introduction
Section 1 – Airline seat maps
Section 2 – Displaying a seat map
Section 3 – Displaying an Air Canada seat map
Section 4 – Assigning seats by number
Section 5 – Assigning multiple seats by number

Lesson 11: Rental Car Reservations

Preface – Introduction
Section 1 – Introduction to Sabre cars
Section 2 – Retrieving a Shopper's Quote
Section 3 – Retrieving a Shopper's Quote for specific vehicle types
Section 4 – Retrieving a Shopper's Quote for specific vendors
Section 5 – Retrieving a single-company car quote
Section 6 – Booking a car
Section 7 – Additional car entries

Lesson 12: Misc. Car Displays, Rules Displays and Policy Displays

Preface – Introduction
Section 1 – Miscellaneous car information displays
Section 2 – Car rule displays
Section 3 – Car policy displays

Lesson 13: Hotel Reservations

Preface – Introduction
Section 1 – Hotel index displays from a flight segment
Section 2 – Hotel description displays from an index
Section 3 – Hotel rate description displays from a hotel description
Section 4 – Booking a hotel room

Lesson 14: Index search qualifiers and optional sell fields

Preface – Introduction
Section 1 – Index search qualifiers
Section 2 – Optional sell fields

Quiz 2: Questions on the material covered in Lessons 9-14
Lesson 15: Fare Displays and Fare Rules

Preface – Introduction
Section 1 – Classes of service and basic restrictions
Section 2 – Single airline fare displays
Section 3 – Fare displays for all airlines
Section 4 – Fare inclusion codes and child/infant fares
Section 5 – Fare rule displays

Lesson 16: Itinerary Pricing and Ticketing

Preface – Introduction
Section 1 – Itinerary pricing
Section 2 – Rebook an itinerary using the Bargain Finder entry
Section 3 – Secondary action codes in the WP entry
Section 4 – Price quote record (PQ)
Section 5 – Split Form of Payment with FP Lines
Section 6 – Introduction to ticketing
Section 7 – Electronic ticketing
Section 8 – Issuing electronic tickets
Section 9 – Interline electronic tickets
Section 10 – Paper tickets
Section 11 – Other ticketing arrangements - PTA and TOD
Section 12 – Void tickets

Lesson 17: Queues

Preface – Introduction
Section 1 – An introduction to the queue system
Section 2 – Counting the PNRs on queue
Section 3 – Accessing a queue
Section 4 – Enter a queue placement remark
Section 5 – Place a PNR on queue manually

Lesson 18: Queue Tasks

Preface – Introduction
Section 1 – Queue Task: changing segment status
Section 2 – Queue Task: consolidator fares

Lesson 19: Currency Conversion and Other Miscellaneous Functions

Preface – Introduction
Section 1 – Calculate date for upcoming day of the week
Section 2 – Calculate dates by addition
Section 3 – Calculate dates by subtraction
Section 4 – Calculate time in another part of the world
Section 5 – Calculate time difference between two cities
Section 6 – Converting currencies
Section 7 – Calculator functions
Section 8 – Changing agent assembly areas in Sabre
Section 9 – Converting temperatures
Section 10 – Converting distances
Section 11 – FLIFO displays
Section 12 – Minimum connecting times display

Lesson 20: DRS and Format Finder

Preface – Introduction
Section 1 – Introduction to DRS
Section 2 – Accessing and using DRS
Section 3 – Introduction to Format Finder
Section 4 – Using the Contents feature of Format Finder
Section 5 – Using the Index feature of Format Finder
Section 6 – Using the Search feature of Format Finder
Section 7 – Using the Favorites feature of Format Finder

Lesson 21: Timatic Web

Preface – Introduction
Section 1 – Introducing Timaticweb
Section 2 – Passport, Visa, & Health Info
Section 3 – Retrieve Passport & Visa Requirements
Section 4 – Retrieve Health Requirements
Section 5 – Country Info
Section 6 – Terms & Definitions
Section 7 – City & Country Codes
Section 8 – News

Quiz 3: Questions on the material covered in Lessons 15-21
Final Assessment Exam 1: Final Assessment Exam
Final Assessment Exam 2: Final Assessment Exam - UK Students

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Sabre: Moving from Apollo

Course Outline:

Lesson 1: Accessing the Sabre system and encoding, decoding

Preface – Introduction
Section 1 – Course outline
Section 2 – Signing in to Sabre
Section 3 – Signing out of Sabre
Section 4 – Switch agent assembly areas
Section 5 – Getting help through Format Finder
Section 6 – Encode city, airport and airline names
Section 7 – Decode city, airport and airline codes
Section 8 – Review questions
Section 9 – Recap

Lesson 2: CPA and entering passenger data into a PNR

Preface – Introduction
Section 1 – Identification code keys
Section 2 – Display flight availability
Section 3 – Display return availability
Section 4 – Additional CPA entries
Section 5 – Enter passenger names
Section 6 – Enter phone numbers
Section 7 – Enter ticketing arrangement information
Section 8 – Enter received-from information
Section 9 – Practice making two bookings
Section 10 – Review questions
Section 11 – Recap

Lesson 3: Changing/deleting data and rebooking entries

Preface – Introduction
Section 1 – Change basic PNR data
Section 2 – Delete basic PNR data
Section 3 – Cancel itinerary segments
Section 4 – Cancel and rebook itinerary segments
Section 5 – Review questions
Section 6 – Recap

Lesson 4: Itinerary pricing and ticketing

Preface – Introduction
Section 1 – Pricing an itinerary
Section 2 – Bargain Finder system
Section 3 – Secondary action codes used with WP
Section 4 – Canadian secondary action codes in WP
Section 5 – Price quote record (PQ)
Section 6 – Split Form of Payment with FP Lines
Section 7 – Issuing tickets
Section 8 – Review questions
Section 9 – Recap

Exercise 1: Practice of entries taught in lessons 1-4
Quiz 1: Questions on the material taught in lessons 1-4
Lesson 5: Entering and changing remarks, addresses, AFAX and GFAX

Preface – Introduction
Section 1 – Enter, change and delete remarks
Section 2 – Form of payment remark
Section 3 – Passenger address remark
Section 4 – Enter, change and delete agency address
Section 5 – Facts messages
Section 6 – OSI messages
Section 7 – SSR messages
Section 8 – Review questions
Section 9 – Recap

Lesson 6: Frequent flyer data and STARs

Preface – Introduction
Section 1 – Enter, change and delete frequent flyer data
Section 2 – Accessing and building STARs
Section 3 – Move STAR information into a PNR
Section 4 – Review questions
Section 5 – Recap

Exercise 2: Practice of entries taught in lessons 5-6
Lesson 7: Waitlist and open segments, inserting segments

Preface – Introduction
Section 1 – Waitlist and open segments
Section 2 – Booking-confirmed segments
Section 3 – Arrival-unknown segment
Section 4 – Segment insertion
Section 5 – Review questions
Section 6 – Recap

Exercise 3: Practice of entries taught in lesson 7
Lesson 8: Fare quotation and fare rules

Preface – Introduction
Section 1 – Introduction to fare quote system
Section 2 – Single-airline fare quote display
Section 3 – Additional fare quote entries
Section 4 – Shopper's fare quote
Section 5 – Advanced fare quote variations
Section 6 – Fare quote redisplay and modification entries
Section 7 – Display fare rules from fare quote
Section 8 – Display fare rules by fare basis code
Section 9 – Review questions
Section 10 – Recap

Lesson 9: Assigning seats, displaying seat maps

Preface – Introduction
Section 1 – Assign seats by area
Section 2 – Display seat map
Section 3 – Assign seats by number
Section 4 – Cancel seat assignments
Section 5 – Review questions
Section 6 – Recap

Quiz 2: Questions on the material taught in lessons 5-9
Lesson 10: Learn about queues

Preface – Introduction
Section 1 – Introduction to queue system
Section 2 – Obtain a queue count
Section 3 – Access a queue
Section 4 – Change segment status
Section 5 – Create a queue placement remark
Section 6 – Place PNR on a queue manually
Section 7 – Review questions
Section 8 – Recap

Exercise 4: Practice of entries taught in lesson 10
Lesson 11: Reducing and dividing a party

Preface – Introduction
Section 1 – Reduce a party
Section 2 – Divide a party
Section 3 – Review questions
Section 4 – Recap

Exercise 5: Practice of entries taught in lesson 11
Lesson 12: Verify itinerary, flight details and total access

Preface – Introduction
Section 1 – Verify a flight itinerary
Section 2 – Display flight details
Section 3 – Flight details from CPA display
Section 4 – Flight details from a PNR segment
Section 5 – Decode a mixed class of service symbol
Section 6 – Introduction to Total Access
Section 7 – True availability through Direct Access
Section 8 – Shortcut Direct Access entry
Section 9 – Transfer into Multi Access system
Section 10 – Move between Sabre and Multi Access
Section 11 – Combined Multi Access entries
Section 12 – Review questions
Section 13 – Recap

Lesson 13: Date, time, currency, calculator and printer functions

Preface – Introduction
Section 1 – Display date for future day of the week
Section 2 – Calculate dates by addition and subtraction
Section 3 – Current time in any city
Section 4 – Time difference between two cities
Section 5 – Calculate time by addition or subtraction
Section 6 – Currency information
Section 7 – Convert currency
Section 8 – Calculator functions
Section 9 – Designate a ticket printer
Section 10 – Restart a stalled printer
Section 11 – Designate a hard copy printer
Section 12 – Review questions
Section 13 – Recap

Quiz 3: Questions on the material taught in lessons 10-13
Lesson 14: Car quotes, rules, policies and lists

Preface – Introduction
Section 1 – Single-company car quote
Section 2 – Car quote from itinerary segment
Section 3 – Shopper's car quote
Section 4 – Modifiers for single-company and shopper's quote
Section 5 – Car sell modifiers
Section 6 – Retrieve car rules
Section 7 – Corporate and local policy displays
Section 8 – Car location list
Section 9 – Review questions
Section 10 – Recap

Lesson 15: Hotel indexes, descriptions and bookings

Preface – Introduction
Section 1 – Basic hotel index from an itinerary segment
Section 2 – Hotel description display
Section 3 – Hotel rate description
Section 4 – Book a hotel room
Section 5 – Index search qualifiers
Section 6 – Hotel sell modifiers
Section 7 – Additional hotel entries
Section 8 – Review questions
Section 9 – Recap

Quiz 4: Questions on the material taught in lessons 14-15
Final Assessment Exam 1: Final Assessment Exam

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Sabre: Moving from Galileo

Course Outline:

Lesson 1: Accessing the Sabre system and encoding, decoding

Preface – Introduction
Section 1 – Course outline
Section 2 – Signing in to Sabre
Section 3 – Signing out of Sabre
Section 4 – Switch agent assembly areas
Section 5 – Getting help through Format Finder
Section 6 – Encode city, airport and airline names
Section 7 – Decode city, airport and airline codes
Section 8 – Review questions
Section 9 – Recap

Lesson 2: CPA and entering passenger data into a PNR

Preface – Introduction
Section 1 – Identification code keys
Section 2 – Display flight availability
Section 3 – Display return availability
Section 4 – Additional CPA entries
Section 5 – Enter passenger names
Section 6 – Enter phone numbers
Section 7 – Enter ticketing arrangement information
Section 8 – Enter received-from information
Section 9 – Practice making two bookings
Section 10 – Review questions
Section 11 – Recap

Lesson 3: Changing/deleting data and rebooking entries

Preface – Introduction
Section 1 – Change basic PNR data
Section 2 – Delete basic PNR data
Section 3 – Cancel itinerary segments
Section 4 – Cancel and rebook itinerary segments
Section 5 – Review questions
Section 6 – Recap

Lesson 4: Itinerary pricing and ticketing

Preface – Introduction
Section 1 – Pricing an itinerary
Section 2 – Bargain Finder system
Section 3 – Secondary actions codes used with WP
Section 4 – Canadian secondary action codes in WP
Section 5 – Price quote record (PQ)
Section 6 – Split Form of Payment with FP Lines
Section 7 – Issuing tickets
Section 8 – Review questions
Section 9 – Recap

Exercise 1: Practice of entries taught in lessons 1-4
Quiz 1: Questions on the material taught in lessons 1-4
Lesson 5: Entering and changing remarks, addresses, AFAX and GFAX

Preface – Introduction
Section 1 – Enter, change and delete remarks
Section 2 – Form of payment remark
Section 3 – Passenger address remark
Section 4 – Enter, change and delete agency address
Section 5 – Facts messages
Section 6 – OSI messages
Section 7 – SSR messages
Section 8 – Review questions
Section 9 – Recap

Lesson 6: Frequent flyer data and STARs

Preface – Introduction
Section 1 – Enter, change and delete frequent flyer data
Section 2 – Accessing and building STARs
Section 3 – Move STAR information into a PNR
Section 4 – Review questions
Section 5 – Recap

Exercise 2: Practice of entries taught in lessons 5-6
Lesson 7: Waitlist and open segments, inserting segments

Preface – Introduction
Section 1 – Waitlist and open segments
Section 2 – Booking-confirmed segments
Section 3 – Arrival-unknown segment
Section 4 – Segment insertion
Section 5 – Review questions
Section 6 – Recap

Exercise 3: Practice of entries taught in lesson 7
Lesson 8: Fare quotation and fare rules

Preface – Introduction
Section 1 – Introduction to fare quote system
Section 2 – Single-airline fare quote display
Section 3 – Additional fare quote entries
Section 4 – Shopper's fare quote
Section 5 – Advanced fare quote variations
Section 6 – Fare quote redisplay and modification entries
Section 7 – Display fare rules from fare quote
Section 8 – Display fare rules by fare basis code
Section 9 – Review questions
Section 10 – Recap

Lesson 9: Assigning seats, displaying seat maps

Preface – Introduction
Section 1 – Assign seats by area
Section 2 – Display seat map
Section 3 – Assign seats by number
Section 4 – Cancel seat assignments
Section 5 – Review questions
Section 6 – Recap

Quiz 2: Questions on the material taught in lessons 5-9
Lesson 10: Learn about queues

Preface – Introduction
Section 1 – Introduction to queue system
Section 2 – Obtain a queue count
Section 3 – Access a queue
Section 4 – Change segment status
Section 5 – Create a queue placement remark
Section 6 – Place PNR on a queue manually
Section 7 – Review questions
Section 8 – Recap

Exercise 4: Practice of entries taught in lesson 10
Lesson 11: Reducing and dividing a party

Preface – Introduction
Section 1 – Reduce a party
Section 2 – Divide a party
Section 3 – Review questions
Section 4 – Recap

Exercise 5: Practice of entries taught in lesson 11
Lesson 12: Verify itinerary, flight details and total access

Preface – Introduction
Section 1 – Verify a flight itinerary
Section 2 – Display flight details
Section 3 – Flight details from CPA display
Section 4 – Flight details from a PNR segment
Section 5 – Decode a mixed class of service symbol
Section 6 – Introduction to Total Access
Section 7 – True availability through Direct Access
Section 8 – Shortcut Direct Access entry
Section 9 – Transfer into Multi Access system
Section 10 – Move between Sabre and Multi Access
Section 11 – Combined Multi Access entries
Section 12 – Review questions
Section 13 – Recap

Lesson 13: Date, time, currency, calculator and printer functions

Preface – Introduction
Section 1 – Display date for future day of the week
Section 2 – Calculate dates by addition and subtraction
Section 3 – Current time in any city
Section 4 – Time difference between two cities
Section 5 – Calculate time by addition or subtraction
Section 6 – Currency information
Section 7 – Convert currency
Section 8 – Calculator functions
Section 9 – Designate a ticket printer
Section 10 – Restart a stalled printer
Section 11 – Designate a hard copy printer
Section 12 – Review questions
Section 13 – Recap

Quiz 3: Questions on the material taught in lessons 10-13
Lesson 14: Car quotes, rules, policies and lists

Preface – Introduction
Section 1 – Single-company car quote
Section 2 – Car quote from itinerary segment
Section 3 – Shopper's car quote
Section 4 – Modifiers for single-company and shopper's quote
Section 5 – Car sell modifiers
Section 6 – Retrieve car rules
Section 7 – Corporate and local policy displays
Section 8 – Car location list
Section 9 – Review questions
Section 10 – Recap

Lesson 15: Hotel indexes, descriptions and bookings

Preface – Introduction
Section 1 – Basic hotel index from an itinerary segment
Section 2 – Hotel description display
Section 3 – Hotel rate description
Section 4 – Book a hotel room
Section 5 – Index search qualifiers
Section 6 – Hotel sell modifiers
Section 7 – Additional hotel entries
Section 8 – Review questions
Section 9 – Recap

Quiz 4: Questions on the material taught in lessons 14-15
Final Assessment Exam 1: Final Assessment Exam

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Ticket Exchanges with Sabre

Course Outline:

Lesson 1: Ticket Exchange Essentials

Part 1 – What is a Ticket Exchange?
Part 2 – Types of Exchanges
Part 3 – Importance of Understanding Ticket Exchange Concepts
Part 4 – Ticket Exchanges in Sabre
Part 5 – Recap

Lesson 2: Original Ticket Information

Part 1 – Identify Ticketed PNRs
Part 2 – Electronic Ticket Record (ETR) Overview
Part 3 – Review: Read the ETR
Part 4 – Recap

Lesson 3: Fare Rules for Ticket Exchanges

Part 1 – Historical Fare Rules
Part 2 – Read Fare Rules (DL)
Part 3 – Read Fare Rules (LH)
Part 4 – Read Fare Rules (UA)
Part 5 – Read Fare Rules (AA)
Part 6 – Recap

Lesson 4: Sabre Automated Exchanges Basics

Part 1 – Sabre Automated Exchanges Overview
Part 2 – Prepare to Use Sabre Automated Exchanges
Part 3 – Launch Sabre Automated Exchanges
Part 4 – Automated Exchanges Masks Overview
Part 5 – Recap

Lesson 5: Full Exchanges

Part 1 – Introduction to Full Exchanges
Part 2 – Full Exchange: Even Exchange
Part 3 – Changes to PNR After an Exchange
Part 4 – Practice: Full Exchange: Add Collect
Part 5 – Recap

Lesson 6: Partial Exchanges

Part 1 – Introduction to Partial Exchanges
Part 2 – Practice 1: Partial Exchange: Add Collect
Part 3 – Practice 2: Partial Exchange: Add Collect
Part 4 – Recap

Lesson 7: Exchanges with Residuals

Part 1 – Introduction to Exchanges with Residuals
Part 2 – Practice: Refundable Residual
Part 3 – Practice: Residual Applied To Penalty Fee
Part 4 – Practice: Residual Forfeited
Part 5 – Recap

Lesson 8: Non-Guaranteed (Non-Cat 31) Exchanges

Part 1 – Introduction to Non-Guaranteed (Non-Cat 31) Exchanges
Part 2 – Practice 1: Non-Guaranteed Exchange
Part 3 – Practice 2: Non-Guaranteed Exchange
Part 4 – Cancel and Start Over Process
Part 5 – Recap

Final Assessment Exams:

Exam1: Introduction to Ticket Exchanges
Exam2: Original Ticket Information
Exam3: Fare Rules for Ticket Exchanges
Exam4: Sabre Automated Exchanges

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Comprehensive Sabre

Comprehensive Sabre is a special all-in-one training package consisting of seven total courses, listed below. Each course may also be purchased/taken individually. The Comprehensive package offers the complete bundle at a discounted price per course. Click the links below or scroll down to see the outline for each individual course.

Airline Reservations
Automated Fares and Ticketing
Car Reservations
Hotel Reservations
Amtrak Reservations

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Sabre – Airline Reservations

Lesson 1: Course intro, system access, encoding/decoding

Part 1 – Navigational Tutorial
Part 2 – Course outline
Part 3 – What is a GDS?
Part 4 – Signing in
Part 5 – Signing out
Part 6 – Switching agent assembly areas
Part 7 – Encoding city, airport and airline names
Part 8 – Decoding city, airport and airline codes
Part 9 – Encoding and decoding aircraft equipment
Part 10 – Encoding and decoding states and countries
Part 11 – Review questions
Part 12 – Recap

Lesson 2: Retrieving and Ignoring PNRs, Similar Name Lists

Part 1 – Retrieving and Ignoring PNRs
Part 2 – Retrieve a PNR from a Similar Name List
Part 3 – Miscellaneous entries used to retrieve PNRs
Part 4 – Review questions
Part 5 – Recap

Lesson 3: Displaying PNR fields

Part 1 – Displaying PNR subfields
Part 2 – Display PNR history
Part 3 – Review questions
Part 4 – Recap

Lesson 4: Displaying basic city pair availability

Part 1 – Displaying basic city pair availability
Part 2 – North American time zones
Part 3 – More about city pair availability
Part 4 – Review questions
Part 5 – Recap

Lesson 5: Return city pair availability

Part 1 – Return travel
Part 2 – Display return availability
Part 3 – Review questions
Part 4 – Recap

Lesson 6: Flight detail displays, decoding mixed booking codes, airline alliances, air extras

Part 1 – Verify a specific flight's itinerary
Part 2 – Display more extensive flight details
Part 3 – Display flight details from itinerary
Part 4 – Decode mixed booking code symbols
Part 5 – Airline Alliances, Codeshares, Low Cost Carriers
Part 6 – Air extras
Part 7 – Review questions
Part 8 – Recap

Lesson 7: Selling from availability

Part 1 – Book a flight from a CPA display
Part 2 – Book seats on a connection
Part 3 – Review questions
Part 4 – Recap

Lesson 8: Passenger names, passenger telephone numbers

Part 1 – Enter a passenger name
Part 2 – Enter an infant's name into PNR name field
Part 3 – Enter passenger phone number into a PNR
Part 4 – Review questions
Part 5 – Recap

Lesson 9: Ticketing arrangement, received-from

Part 1 – Enter a ticketing date into the PNR
Part 2 – Make an immediate ticketing entry
Part 3 – Enter received-from information into a PNR
Part 4 – Review questions
Part 5 – Recap

Lesson 10: Building complete PNRs, End transaction

Part 1 – Construct and end a complete PNR
Part 2 – Recap

Lesson 11: Canceling segments, changing/deleting basic passenger data

Part 1 – Cancel reservations
Part 2 – Changing and deleting basic passenger data
Part 3 – Review questions
Part 4 – Recap

Lesson 12: Entering remarks, form of payment and psgr address

Part 1 – Entering remarks into a PNR
Part 2 – Form of payment remark
Part 3 – Passenger address remarks
Part 4 – Review questions
Part 5 – Recap

Lesson 13: Frequent flyer, agency addresses, passenger e-mail addresses

Part 1 – Enter an agency address
Part 2 – Enter e-mail addresses
Part 3 – Enter frequent flyer numbers
Part 4 – Enter frequent flyer numbers into multi-passenger PNR
Part 5 – Enter frequent flyer number for specific segments
Part 6 – Transmit frequent flyer number between airlines
Part 7 – Review questions
Part 8 – Recap

Lesson 14: AFAX and GFAX, OSI and SSR

Part 1 – Facts Messages
Part 2 – Enter OSI messages
Part 3 – Enter SSR messages
Part 4 – Enter an SSR for an infant
Part 5 – Enter an SSR for an unaccompanied minor
Part 6 – TSA Secure Flight documentation
Part 7 – Review questions
Part 8 – Recap

Lesson 15: Changing and deleting non-essential PNR fields

Part 1 – Changing and deleting remarks
Part 2 – Changing and deleting agency addresses
Part 3 – Changing and deleting frequent flyer information
Part 4 – Changing and deleting AFAX and GFAX messages
Part 5 – Review questions
Part 6 – Recap

Lesson 16: Advanced city pair availability

Part 1 – Display CPA for a specific airline
Part 2 – Change the time of an existing CPA display
Part 3 – Change the date in an existing CPA display
Part 4 – Display return avail specifying number of days
Part 5 – Change departure or arrival city in CPA display
Part 6 – Display availability for booking code
Part 7 – Specify a connecting city in a CPA display
Part 8 – Display flights according to arrival time
Part 9 – Review questions
Part 10 – Recap

Lesson 17: Availability sales tags

Part 1 – Introduction to GDS communication methods
Part 2 – Sales tags
Part 3 – Review questions
Part 4 – Recap

Lesson 18: Direct sell, open segs, waitlisted segs, book-conf segs, ARNK

Part 1 – Direct Sell
Part 2 – Enter open segments
Part 3 – Waitlist a segment
Part 4 – Record a flight with a booking-confirmed segment
Part 5 – Enter an arrival-unknown segment
Part 6 – Journey types in PNR itineraries
Part 7 – Review questions
Part 8 – Recap

Lesson 19: Cancel and rebook segments

Part 1 – Change the date in an existing itinerary segment
Part 2 – Cancel and rebook segments using single entry
Part 3 – Change booking code in existing itineraries
Part 4 – Review questions
Part 5 – Recap

Lesson 20: Inserting segments

Part 1 – Insert a new segment after an existing segment
Part 2 – Insert an itinerary segment before segment 1
Part 3 – Insert an ARNK segment
Part 4 – Review questions
Part 5 – Recap

Lesson 21: Reducing a party

Part 1 – Reduce the number of passengers in a party
Part 2 – Review questions
Part 3 – Recap

Lesson 22: Dividing a party

Part 1 – Divide a PNR
Part 2 – Divide out a psgr who does not share last name
Part 3 – Divide a shared name
Part 4 – Review questions
Part 5 – Recap

Lesson 23: STARS

Part 1 – STARs
Part 2 – Display and read STARs
Part 3 – Move STAR lines into a PNR
Part 4 – First and second level STARs
Part 5 – Building a STAR
Part 6 – Adding lines to a new STAR
Part 7 – Review questions
Part 8 – Recap

Lesson 24: Advanced seat reservations, booking seats by area

Part 1 – Make seat assignments based on area preference
Part 2 – Review questions
Part 3 – Recap

Lesson 25: Seat maps

Part 1 – Introduction to seat maps
Part 2 – Display a seat map
Part 3 – Display seat maps from other airlines
Part 4 – Display seat map from Qantas Airways
Part 5 – Display seat map from British Airways
Part 6 – Display seat map from United Airlines
Part 7 – Display a non-standard seat map
Part 8 – Air Extras seats
Part 9 – Review questions
Part 10 – Recap

Lesson 26: Assign seats by number, change seat assigns, cancel

Part 1 – Assign seats by exact seat number
Part 2 – Assign multiple seats in single entry by nbrs
Part 3 – Cancel reserved seats
Part 4 – Review questions
Part 5 – Recap

Lesson 27: Intro to queues, q count, signing on and off q

Part 1 – About queues
Part 2 – Obtain an overall queue count
Part 3 – Access a queue
Part 4 – Review questions
Part 5 – Recap

Lesson 28: Place PNRs on Q, change segment status, work thru Qs

Part 1 – Enter queue placement remark
Part 2 – Place a PNR on a queue manually
Part 3 – Change segment status
Part 4 – Process airline schedule changes
Part 5 – Process PNRs that have cleared the waitlist
Part 6 – Review questions
Part 7 – Recap

Lesson 29: Calculator functions, calendar functions, time functions, currency, minimum connecting times

Part 1 – Display date for an upcoming day of the week
Part 2 – Calculate dates by addition
Part 3 – Calculate dates by subtraction
Part 4 – Look up current time for any city in the world
Part 5 – Calculate time difference between two cities
Part 6 – Convert currency
Part 7 – Calculator functions
Part 8 – Converting temperatures
Part 9 – Converting distances
Part 10 – FLIFO displays
Part 11 – Minimum connecting times display
Part 12 – Review questions
Part 13 – Recap

Lesson 30: DRS

Part 1 – Introduction to DRS
Part 2 – Accessing and using DRS
Part 3 – Recap

Lesson 31: Format Finder

Part 1 – Introduction to Format Finder
Part 2 – Using the Contents
Part 3 – Using the Index
Part 4 – Using the Search
Part 5 – Using the Favorites
Part 6 – Review questions
Part 7 – Recap

Lesson 32: Total Access, Direct Access Function

Part 1 – Introduction to Total Access
Part 2 – Direct Access availability
Part 3 – Direct Access availability with a single entry
Part 4 – Direct Access availability with a shorter entry
Part 5 – Direct Access seat maps, flight details and DRS
Part 6 – Review questions
Part 7 – Recap

Lesson 33: Multi Access function of Total Access

Part 1 – Introduction to Multi Access
Part 2 – Multi Access Entries
Part 3 – More efficient ways of using multi access
Part 4 – Review questions
Part 5 – Recap

Exercises:

Exercise 1: Practice of entries taught in lessons 1-3

Exercise 2: Practice of entries taught in lessons 4-7

Exercise 3: Practice of entries taught in lessons 8-11

Exercise 4: Practice of entries taught in lessons 12-15

Exercise 5: Practice of entries taught in lessons 16-18

Exercise 6: Practice of entries taught in lessons 19-22

Exercise 7: Practice of entries taught in lessons 23-26

Exercise 8: Practice of entries taught in lessons 27-28

Sabre Emulator

Quizzes:

Quiz 1: Questions on the material taught in lessons 1-3

Quiz 2: Questions on the material taught in lessons 4-7

Quiz 3: Questions on the material taught in lessons 8-11

Quiz 4: Questions on the material taught in lessons 12-15

Quiz 5: Questions on the material taught in lessons 16-18

Quiz 6: Questions on the material taught in lessons 19-22

Quiz 7: Questions on the material taught in lessons 23-26

Quiz 8: Questions on the material taught in lessons 27-28

Quiz 9: Questions on the material taught in lessons 29-31

Quiz 10: Questions on the material taught in lessons 32-33

Final Assessment Exams:

Exam1: Final Assessment Exam

Exam2: Final Assessment Exam - UK Students

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Sabre – Automated Fares and Ticketing

Lesson 1: Fare displays

Part 1 – Course outline
Part 2 – Classes of service and basic restrictions
Part 3 – Single airline fare displays
Part 4 – Shortcut fare entry to change airline
Part 5 – Fare displays for all airlines
Part 6 – Fare inclusion codes and child/infant fares
Part 7 – Fare Shortcut and Update Entries
Part 8 – Foreign currency fare displays
Part 9 – Review questions
Part 10 – Recap

Lesson 2: Fare rules

Part 1 – Displaying fare rules
Part 2 – Review questions
Part 3 – Recap

Lesson 3: Itinerary pricing using WP

Part 1 – Pricing an itinerary
Part 2 – International itinerary pricing
Part 3 – Review questions
Part 4 – Recap

Lesson 4: Itinerary pricing - Bargain Finder

Part 1 – Rebooking itinerary using Bargain Finder entry
Part 2 – Review Questions
Part 3 – Recap

Lesson 5: Itinerary pricing - secondary action codes

Part 1 – Specifying passenger types in a WP entry
Part 2 – Segment selection in a WP entry
Part 3 – Passenger selection in the WP entry
Part 4 – Forced connection in the WP entry
Part 5 – Combining secondary action codes in a WP entry
Part 6 – Sell city, ticket city and date, currency in WP
Part 7 – Canadian secondary action codes in WP
Part 8 – Validating carrier in WP
Part 9 – Commission in WP
Part 10 – Review Questions
Part 11 – Recap

Lesson 6: Itinerary pricing - stored fares

Part 1 – Price quote record (PQ)
Part 2 – Link and unlink names to price quote record
Part 3 – Delete price quote record
Part 4 – Split Form of Payment with FP Lines
Part 5 – Review Questions
Part 6 – Recap

Lesson 7: Ticketing

Part 1 – Introduction to ticketing
Part 2 – Issue tickets
Part 3 – Paper tickets
Part 4 – Issuing tickets without stored pricing
Part 5 – End a PNR and issue a ticket
Part 6 – Other ticketing arrangements - PTA and TOD
Part 7 – Voiding tickets
Part 8 – Ticket exchange overview
Part 9 – Review questions
Part 10 – Recap

Lesson 8: Issuing tickets from queue

Part 1 – Ticketing from the queue

Lesson 9: Invoice and itinerary functions

Part 1 – Introduction to invoice and itinerary functions
Part 2 – Sending a PNR to the DWLIST
Part 3 – Printing from the DWLIST
Part 4 – Variations to the I and I entries
Part 5 – Automated I and I functions
Part 6 – I and I remarks
Part 7 – Review questions
Part 8 – Recap

Lesson 10: Ticket Exchange and Refund

Part 1 – Ticket exchange overview
Part 2 – Preparing the PNR for a ticket exchange
Part 3 – Refunds and exchanges tool
Part 4 – Full exchange - add collect
Part 5 – Partial exchange - add collect
Part 6 – Full refund
Part 7 – Recap

Lesson 11: Ancillary Services (Air Extras)

Part 1 – Introduction to Ancillary Services
Part 2 – Introduction to Booking Air Extras
Part 3 – Booking Air Extras (Excess Baggage)
Part 4 – Booking Air Extras (Scenario 2)
Part 5 – Booking Air Extras (Paid Seating)
Part 6 – Canceling Air Extras
Part 7 – Recap

Lesson 12: Associated EMDs (EMD-A)

Part 1 – Electronic Miscellaneous Documents (EMD)
Part 2 – Associated Electronic Miscellaneous Documents (EMD-A)
Part 3 – Issue an EMD-A
Part 4 – Issue an EMD-A - Practice 2
Part 5 – Void or Refund an EMD
Part 6 – Recap

Lesson 13: Standalone EMDs (EMD-S)

Part 1 – Standalone Electronic Miscellaneous Documents (EMD-S)
Part 2 – Book an Air Extra Using the Mask and Issue an EMD-S
Part 3 – Book an Air Extra using the mask and issue an EMD-S - Practice 2
Part 4 – Void or Refund an EMD
Part 5 – Recap

Exercises:

Exercise 1: Practice of entries taught in lessons 1-2

Exercise 2: Practice of entries taught in lessons 3-6

Exercise 3: Practice of entries taught in lessons 7-8

Sabre Emulator

Quizzes:

Quiz 1: Questions on the material taught in Lessons 1-2

Quiz 2: Questions on the material taught in lessons 3-6

Quiz 3: Questions on the material taught in Lessons 7-10

Final Assessment Exams:

Exam1: Final Assessment Exam

Exam2: Ancillary Services and EMDs

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Sabre – Car Reservations

Lesson 1: Cars Plus System, Encoding/Decoding, Vehicle Codes, Car Associates List

Part 1 – Course outline
Part 2 – Introduction to the Cars Plus System
Part 3 – Encoding and decoding cars
Part 4 – Construct and interpret vehicle codes
Part 5 – Car vendor associates list
Part 6 – Recap

Lesson 2: Shopper's car quote

Part 1 – Displaying a shopper's car quote
Part 2 – Shopper's car quote with vehicle type
Part 3 – Recap

Lesson 3: Shopper's car quote from segment, booking from quote

Part 1 – Shopper's car quote from a segment
Part 2 – Booking from a shopper's car quote
Part 3 – Direct connect link
Part 4 – Recap

Lesson 4: Single Company Display, Booking from Single Company Display

Part 1 – Single-company car quote
Part 2 – Single-company car quote with vehicle type
Part 3 – Single-company car quote from segment
Part 4 – Booking from a single-company car quote display
Part 5 – Recap

Lesson 5: Car quotes with modifiers

Part 1 – Car quote entries with optional modifiers
Part 2 – Specifying rate plans in car quotes
Part 3 – Specifying rate categories in a car quote
Part 4 – Specifying currency in car quote display
Part 5 – Specifying counter location in car quote display
Part 6 – Specifying mileage in a shopper's car quote
Part 7 – Combining optional fields in a car quote
Part 8 – Recap

Lesson 6: Car quote redisplay

Part 1 – Change city in a car quote
Part 2 – Change dates in a car quote
Part 3 – Change times in a car quote
Part 4 – Change vehicle type in a car quote
Part 5 – Change the vendor in a car quote
Part 6 – Change rate plan in a car quote
Part 7 – Change the rate category in a car quote
Part 8 – Change currency in a car quote
Part 9 – Recap

Lesson 7: Car sell from segment, with modifiers, segment modify

Part 1 – Booking by referencing segment
Part 2 – Optional fields added to a car sell entry
Part 3 – Add customer name to car sell entry
Part 4 – Add special equipment field to sell entry
Part 5 – Add special information to sell entry
Part 6 – Add ID to sell entry
Part 7 – The guarantee field
Part 8 – Written confirmation field
Part 9 – Combine the optional fields
Part 10 – Segment modification
Part 11 – Recap

Lesson 8: Car Location Lists, extra hour and day displays

Part 1 – Car location lists
Part 2 – Display car quote from a location list
Part 3 – Car location list from a car quote display
Part 4 – Extra-day/hour charge displays
Part 5 – Recap

Lesson 9: Rules displays, policy displays

Part 1 – Car rules displays
Part 2 – Corporate car policy displays
Part 3 – Local policy displays
Part 4 – Display policy info from a car quote display
Part 5 – Policy info from a location list
Part 6 – Recap

Exercises:

Exercise 1: Practice of entries taught in Lessons 1-4

Exercise 2: Practice of entries taught in Lessons 5-7

Exercise 3: Practice of entries taught in Lessons 8 and 9

Sabre Emulator

Quizzes:

Quiz 1: Questions on the material taught in Lessons 1-4

Quiz 2: Questions on the material taught in Lessons 5-7

Quiz 3: Questions on the material taught in Lessons 8-9

Final Assessment Exams:

Exam1: Final Assessment Exam

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Sabre – Hotel Reservations

Lesson 1: Intro to SHAARP hotel system, encoding and decoding, hotel index displays

Part 1 – Course outline
Part 2 – Introduction to the SHAARP PLUS hotel system
Part 3 – Encoding and decoding hotels
Part 4 – Display a hotel index
Part 5 – Display a hotel index from a PNR segment
Part 6 – Recap

Lesson 2: Hotel description displays

Part 1 – Display a hotel description
Part 2 – Display a second hotel description
Part 3 – Recap

Lesson 3: Hotel rate description

Part 1 – Display a hotel rate description
Part 2 – Recap

Lesson 4: Booking a hotel room

Part 1 – Book a hotel room
Part 2 – Booking a hotel room - second PNR
Part 3 – Recap

Lesson 5: Hotel index displays with no dates

Part 1 – Display a hotel index without specifying a date
Part 2 – Recap

Lesson 6: Hotel index displays by reference point

Part 1 – Hotel reference points
Part 2 – Retrieve hotel index display by ref point
Part 3 – Reference point lists for states and countries
Part 4 – Recap

Lesson 7: Hotel index displays with search qualifiers

Part 1 – Search qualifiers added to a hotel index entry
Part 2 – Hotel index with chain qualifier
Part 3 – Hotel index with name qualifier
Part 4 – Hotel index with address qualifier
Part 5 – Hotel index with zip code qualifier
Part 6 – Hotel index with location qualifier
Part 7 – Hotel index with distance and direction qualifier
Part 8 – Hotel index with currency qualifier
Part 9 – Hotel index with rate range qualifier
Part 10 – Hotel index with rate category qualifier
Part 11 – Hotel index with room or bed type qualifier
Part 12 – Hotel index with transportation qualifier
Part 13 – Hotel index with condominium/suite qualifier
Part 14 – Hotel index combining search qualifiers
Part 15 – Recap

Lesson 8: Hotel index redisplay and update

Part 1 – Hotel index redisplays
Part 2 – Delete a hotel index qualifier
Part 3 – Recap

Lesson 9: Advanced Hotel Description

Part 1 – Advanced hotel description entries
Part 2 – Hotel description by property number
Part 3 – Display a shortened hotel description
Part 4 – Hotel Guarantee policy
Part 5 – Practice booking hotel rooms using entries taught in the lesson
Part 6 – Recap

Lesson 10: Optional fields in the sell entry

Part 1 – Advanced sell entries
Part 2 – Special information field in the sell entry
Part 3 – Sell entry with bed and crib requests
Part 4 – Extra person request in the sell entry
Part 5 – Id Numbers in the sell entry
Part 6 – Sell entry requesting written confirmation
Part 7 – Recap

Lesson 11: More optional fields in the sell entry

Part 1 – Sell entries with guarantee field
Part 2 – Sell entry guaranteed with credit card
Part 3 – Sell entry guaranteed with an address
Part 4 – Sell entry guaranteed to a corporation
Part 5 – Sell entries combining optional fields
Part 6 – Recap

Lesson 12: Hotel Segment modification

Part 1 – Hotel Segment modification
Part 2 – Segment modification to change dates
Part 3 – Segment modification to change room information
Part 4 – Recap

Exercises:

Exercise 1: Practice of entries taught in lessons 1-4

Exercise 2: Practice of entries taught in lessons 5-9

Sabre Emulator

Quizzes:

Quiz 1: Questions on the material taught in lessons 1-4

Quiz 2: Questions on the material taught in lessons 5-9

Quiz 3: Questions on the material taught in Lessons 10-12

Final Assessment Exams:

Exam1: Final Assessment Exam

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Sabre – Amtrak Reservations

Lesson 1: Booking Amtrak reservations

Part 1 – Course outline
Part 2 – Accessing the Amtrak system
Part 3 – Determining station codes
Part 4 – Displaying Amtrak fares
Part 5 – Displaying Amtrak availability
Part 6 – Booking Amtrak
Part 7 – Review questions
Part 8 – Recap

Lesson 2: Pricing and ticketing Amtrak reservations

Part 1 – Pricing Amtrak and determining Best Buy
Part 2 – Ticketing an Amtrak itinerary immediately
Part 3 – Ticketing an Amtrak itinerary with future ticketing
Part 4 – Review questions
Part 5 – Recap

Lesson 3: Miscellaneous Amtrak entries

Part 1 – Claiming an Amtrak PNR
Part 2 – Checking train status
Part 3 – Canceling Amtrak segments
Part 4 – Using the Amtrak DRS
Part 5 – Review questions
Part 6 – Recap

Quizzes:

Quiz 1: Questions on the material covered in Lessons 1-3

Final Assessment Exams:

Exam1: Final Assessment Exam

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