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Course Descriptions // GDS Training // WORLDSPAN

Authorized, hands-on, online training courses on the Worldspan GDS Travel Reservations Systems. Globally recognized training. Gain experience while you learn.

The Worldspan training curriculum consists of the online courses listed below. Click or scroll down to learn more and register.

Worldspan courses

Course: INTRODUCTION TO WORLDSPAN
Completion Time: 40 hours
Course Structure: 20 Lessons, 3 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: A fast-paced yet thorough introduction to the Worldspan GDS.
Subjects Covered...
Sine in, sine out, encoding city and airline names, decoding city and airline codes, display a PNR, display PNR subfields, display history of PNR, display flight availability, display return availability, advanced flight availability, advanced availability entries, display availability continuation entries, display flight service info from availability, brief introduction to ACCESSPLUS, book flights, book connecting flights, enter a name into a PNR, enter a phone number into a PNR, enter a ticketing date into a PNR, enter a received-from into a PNR, enter form of payment remarks, enter general remarks, enter mailing address remarks, GFAX messages, enter OSI messages, enter SSR messages, enter SSR frequent traveler messages, cancel itinerary segments, shortcut entry to cancel and rebook itinerary, change passenger data, delete passenger data, display a seat map, assign specific seats, assign seats by area, cancel seat assignments, car availability, vehicle type codes, car availability, specify vendor in availability, change vendor in availability, specify vehicle in availability, change vehicle in availability, specify vehicle and vendor in availability, class and type availability modifiers, plan identifier availability modifier, location availability modifier, book vehicle from availability display, corporate ID and frequent traveler sell modifiers, special equipment sell modifier, special information sell modifier, additional sell modifiers, modify existing car segment, car information displays, car location displays, car rule displays, car rule displays from car segment, car detail displays, car detail displays from segment, displaying a hotel list, displaying hotel details, displaying hotel availability, displaying hotel rate rules, book a hotel room, booking a hotel room, fare displays and fare rules, retrieve a fare display, additional fare display entries, display fare rules, display more fare rules, itinerary pricing, ticketing facts field, pricing an itinerary, rebook itinerary in least-expensive class, additional itinerary pricing entries, name-select modifier, segment-select modifier, additional itinerary pricing modifiers, ticketing, add modifiers to print ticket entry, other ticketing arrangments - PTA and TOD, agency queue system, count queues in system, access queues in system, place a PNR on queue, reduce a party, divide a PNR, divide a PNR by name numbers, divide a PNR by passenger within name, converting currency, calculator functions, calculate calendar dates, display current time of day in another city, switching agent assembly areas, HELP system, INFO system, direct reference system



Training Package: COMPREHENSIVE WORLDSPAN
Completion Time: 80 hours
Overall Structure: 44 Lessons, 14 Exercises, 14 Quizzes, 5 Final Exams (one exam per course)
Cost: USD $299
Package Description: A special package of five courses providing comprehensive coverage of the Worldspan GDS.
Subjects Covered...
Course 1, Airline Reservations: "Access Plus", agent assembly areas, ARNK segments, basic and advanced flight availability, basic and advanced PNR fields, basic and advanced PNR retrieval, book/cancel/rebook/insert/move segments, calculator functions, calendar functions, change/cancel seat assignments, change/delete PNR fields, currency conversion, decode mixed class of service symbol, divide party, encode/decode airline names, encode/decode cities and airlines, FLIFO, flight details displays, general reference system (GRS), help system, info system, open segments, passive segments, queues, reduce party, seat maps and assignments, signing in and out, time functions, waitlist segments. Course 2, Automated Fares and Ticketing: Agent-assisted itinerary pricing, agent-assisted itinerary pricing as a connection, agent-assisted itinerary pricing as separate trips, basic itinerary pricing, fare displays, fare rules, itinerary pricing using name selection modifier, itinerary pricing using segment selection modifier, "Low Fare Finder", print tickets, print tickets using modifiers, ticketing facts field. Course 3, Rental Car Reservations: Availability, availability from flight segment, availability redisplay and change, availability with modifiers, book from availability, book with optional modifiers, car segment cancellation, car segment modification, city policy information displays, encode/decode car vendors, general information displays, location displays, optional modifiers, rule displays, rule displays from car segment. Course 4, Hotel Reservations: Availability from PNR segment, availability from details, availability from list, availability with optional modifiers, book hotel room, book with optional modifiers, details from availability, details from hotel segment, details from list, details referencing city and name, details referencing property code, details with optional modifiers, details with optional modifiers, list for city, list for city with reference point, list from PNR segment. Course 5, Tour Source: Introduction to Tour Source, list Tour Source participants, access Tour Source, use the primary menu to search for a tour destination, select a tour, book flights, book accommodations, modify a booking, cancel a booking, order brochures.



Course: WORLDSPAN - AIRLINE RESERVATIONS
Completion Time: 40 hours
Course Structure: 26 Lessons, 9 Exercises, 5 Quizzes, 1 Final Exam
Cost: USD $199
Course Description: Provides detailed coverage of all Worldspan functions related to air and flight bookings. This course teaches you how to construct complete reservations (PNRs) for itineraries that include flight bookings only. It also covers Worldspan reference systems that can assist with airline reservations. (Note: This course also comes bundled with the Worldspan Comprehensive Training Package.)
Subjects Covered...
"Access Plus", agent assembly areas, ARNK segments, basic and advanced flight availability, basic and advanced PNR fields, basic and advanced PNR retrieval, book/cancel/rebook/insert/move segments, calculator functions, calendar functions, change/cancel seat assignments, change/delete PNR fields, currency conversion, decode mixed class of service symbol, divide party, encode/decode airline names, encode/decode cities and airlines, FLIFO, flight details displays, general reference system (GRS), help system, info system, open segments, passive segments, queues, reduce party, seat maps and assignments, signing in and out, time functions, waitlist segments.



Course: WORLDSPAN - AUTOMATED FARES AND TICKETING
Completion Time: 15 hours
Course Structure: 6 Lessons, 2 Exercises, 2 Quizzes, 1 Final Exam
Cost: USD $119
Course Description: Provides detailed coverage of all Worldspan functions related to fares, pricing, and ticketing. (Note: This course also comes bundled with the Worldspan Comprehensive Training Package.)
Subjects Covered...
Automated Fares and Ticketing: Agent-assisted itinerary pricing, agent-assisted itinerary pricing as a connection, agent-assisted itinerary pricing as separate trips, basic itinerary pricing, fare displays, fare rules, itinerary pricing using name selection modifier, itinerary pricing using segment selection modifier, "Low Fare Finder", print tickets, print tickets using modifiers, ticketing facts field.



Course: WORLDSPAN - CAR RESERVATIONS
Completion Time: 15 hours
Course Structure: 7 Lessons, 2 Exercises, 2 Quizzes, 1 Final Exam
Cost: USD $119
Course Description: Provides detailed coverage of all Worldspan functions related to car reservations... including functions to search and book rental cars, and find the most convenient car rental locations. (Note: This course also comes bundled with the Worldspan Comprehensive Training Package.)
Subjects Covered...
Rental Car Reservations: Availability, availability from flight segment, availability redisplay and change, availability with modifiers, book from availability, book with optional modifiers, car segment cancellation, car segment modification, city policy information displays, encode/decode car vendors, general information displays, location displays, optional modifiers, rule displays, rule displays from car segment.



Course: WORLDSPAN - HOTEL RESERVATIONS
Completion Time: 6 hours
Course Structure: 2 Lessons, 1 Quiz, 1 Final Exam
Cost: USD $99
Course Description: Provides detailed coverage of all Worldspan functions related to hotel reservations... including functions to search and book hotel rooms, and find hotels that meet specific client criteria. (Note: This course also comes bundled with the Worldspan Comprehensive Training Package.)
Subjects Covered...
Availability from PNR segment, availability from details, availability from list, availability with optional modifiers, book hotel room, book with optional modifiers, details from availability, details from hotel segment, details from list, details referencing city and name, details referencing property code, details with optional modifiers, details with optional modifiers, list for city, list for city with reference point, list from PNR segment.



Course: WORLDSPAN - TOUR SOURCE
Completion Time: 8 hours
Course Structure: 3 Lessons, 1 Final Exam
Cost: USD $99
Course Description: Provides detailed coverage of all Worldspan functions related to booking leisure travel and tours... with a focus on the Tour Source booking engine. (Note: This course also comes bundled with the Worldspan Comprehensive Training Package.)
Subjects Covered...
Introduction to Tour Source, list Tour Source participants, access Tour Source, use the primary menu to search for a tour destination, select a tour, book flights, book accommodations, modify a booking, cancel a booking, order brochures.