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Contact Support

Use the email addresses below to contact our customer support team about any courses you have purchased. When emailing support, please include an appropriate subject line as well as a detailed description of the issue you have encountered.

Please note that support is only provided to students who are currently enrolled in one of our courses.

General Support

For general questions, you can email our main customer support line at the following address:

Technical Support

For problems with installing or using the training system software, please email our main customer support line at the following address:

Instructional Support

To receive instructional support while working through a course, you can simply open the "Resources" menu in the courseware browser and select the option to "Send Mail to Teacher". Then, just type in your question and click to send. The appropriate subject matter expert will respond as soon as possible via email.

Otherwise, you can get instructional support by sending an email directly to one of the addresses below, depending on the specific course(s) you have questions about...

For questions regarding our Network Engineering courses, please use the following address:

For questions regarding our Linux courses, please use the following address:

For questions regarding our Telecom courses, please use the following address:

For questions regarding our GDS courses, please use the following address:

For questions regarding our Travel Technology Essentials course, please use the following address: